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6.0 Summary of Recommendations

6.5.6 Tollbooth Design

Guideline Toll Booth Design Guideline 1
Title Tollbooth Horizontal Clearance
Text A nominal 12-inch horizontal clearance should be used from the face of the toll island curb or raised barrier to both sides of the tollbooth.
Commentary None

 

Guideline Toll Booth Design Guideline 2
Title Height of Tollbooth Floor
Text For new construction, the tollbooth floor should be 8 inches above the toll lane pavement surface.
Commentary Tollbooth floor surface area block-out should be installed in the toll island to maintain an island and tollbooth floor height of 8 inches.

 

Guideline Toll Booth Design Guideline 3
Title Tollbooth Front Door Design
Text For new construction, tollbooth design should include a front door that 1) allows the attendant to service all vehicle types while providing protection against slipping or falling into the toll lane; and 2) provides a means for the attendant to quickly enter the lane and then return to the booth, when traffic conditions permit.
Commentary None

 

Guideline Toll Booth Design Guideline 4
Title Tollbooth Protection
Text For new construction, the tollbooth should be protected by concrete ramparts and/or mass concrete formations, such crash blocks and planters.
Commentary Bollards pose problems with plaza aesthetics, attendant visibility and customer’s additional repellence from the tollbooth due to a perceived hazard, thereby making the exchange of money and receipts more difficult.

 

Guideline Toll Collection Equipment Technology Guideline 29
Title Tollbooth Accessibility after Failed ETC Transaction
Text To eliminate the incident of vehicles backing up in the lane to pay the attendant after a failed ETC transactions, the following alternatives should be evaluated: 1) move the antenna location further upstream if the plaza canopy and software can support this location; 2) add VES equipment (i.e., front and rear cameras if necessary) to capture a license plate images and modify the software to provide a green light if a transponder Agency Code is read.
Commentary Failure to read an agency code may be the result of a failed battery or other transponder malfunction or the Agency code is unrecognizable to the ETC reader.

 

Guideline Toll Collection Equipment Technology Guideline 25
Title Tollbooth Horizontal Clearance
Text A nominal 12-inch horizontal clearance should be used from the face of the toll island curb or raised barrier to the side of the tollbooth from where the attendant collects tolls.
Commentary None

 

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